FAQ

Is Intrepid Security Ltd. Licensed and Bonded?
Yes, our Company, all of our Security Personnel and Management are fully licensed to provide Security services by the Solicitor General of BC. We are also Bonded, carry a $5,000,000 Public Liability Policy and fully covered by WCB.
What Kind of Training/Qualifications do your Security Officers have?
All of our Security Guards have passed the Basic and/or Advanced Security Training Course mandated by the Justice Institute of BC and each of them has also passed a pre-requisite Criminal Record check. The Basic Security Training Course is a 64 hour course that covers all the necessary information and tools our guards need to fulfill their duties including: Reporting Procedures, Conflict Resolution, Citizen’s Arrest Procedures, Alarm Systems, Fire Prevention Systems and Communication Skills. Many of our guards have also passed the Advanced Security Training Course which qualifies them for Special Events and VIP Security.
What Kind of Service can we Expect from Your Security Officers?
All Intrepid Security Guards are fluent in English and able to communicate well with your Staff, the Public and the Police. They are all easily identifiable on your property because they are uniformed and wear the latest reflective Safety jackets. Each Officer is equipped with two-way communication devices and mobile phones which keep them in touch with other Intrepid Security Officers, their Supervisors and our Control Centre in Surrey. They are also equipped with 10,000,000 candle light flashlights. All of our Officers are required to provide a written report of their patrol at the end of each shift. We can also provide SRS Guard Touring Technology to verify that all patrols are made on schedule as per plan. Each Security Officer is provided with a written list of duties to be performed on each patrol in line with the requirements of the Security Plan for your Facility or Special Event. Visit our Services page for a complete list of our services.
Are Your Security Guards Armed? Will they make an Arrest?
Our Security Guards do not carry weapons but they are trained in the legal methods of making a Citizen’s Arrest, in writing detailed descriptions of trespassers and know how and when to report suspicious activities to the Police.
Does Intrepid Security Guarantee the Quality of their Services?
Out of respect for our clients and because we like to maintain the highest standards in the Industry we give all of our clients the right to cancel their contracts with us if we fail to perform according to expectation. Fortunately, none of our clients have ever chosen to exercise this right. Find out what our clients are saying about the quality of our Services on our Testimonials page.
How Much Do Your Security Services Cost?
Each assignment or contract we undertake is different and costs vary according to the services being provided. Call us now at 604.599.0959 to arrange for a FREE consultation or request a bid online!
Security woman taking notes